Privacy Policy

Introduction

This Privacy Policy describes how GlenDee Corporation dba MGI, Inc. (the “GlenDee/MGI”, "Company", "we", "us", or "our") collects, uses, and discloses your personal information when you use our website (the "Website") or interact with us in relation to our products and services. GlenDee/MGI is a manufacturing company specializing in complex machined components, sheet metal fabricated products, assemblies, and sub-assemblies for the aerospace, defense, and other critical industries.

Information We Collect

We collect information from our business-to-business (B2B) customers and website visitors to fulfill our contractual obligations and improve our services. The information we collect may vary depending on the nature of our interaction with you.

  • Contact Information: We may collect contact information such as your name, title, company name, email address, phone number, and mailing address when you request a quote, place an order, subscribe to our newsletter, or contact us for any reason.

  • Business Information: In the course of fulfilling contracts, we may collect business information from prime contractors and defense companies, such as technical specifications, drawings, and other data related to the products or services we provide. We treat this information with the utmost confidentiality and security.

  • Website Usage Data: We may also collect information about how you access and use the Website ("Usage Data"). This Usage Data may include information such as your IP address, browser type, operating system, referral source, length of visit to the Website, pages viewed, and other diagnostic data.

Use of Your Information

We use the information we collect for various business purposes, including:

  • To process your orders and fulfill our contractual obligations.

  • To provide customer service and support.

  • To respond to your inquiries and requests.

  • To send you information about our products and services, including technical updates and industry news (with your consent).

  • To improve the Website and our services.

  • To comply with legal and regulatory requirements, including export control regulations related to the defense industry.

U.S. Export Controls and ITAR Compliance

GlenDee/MGI recognizes the importance of complying with U.S. export control regulations, including the International Traffic in Arms Regulations (ITAR). We are committed to safeguarding all controlled technical data related to defense articles and services. This may include information about the design, production, manufacture, assembly, operation, repair, testing, maintenance, and disposal of defense articles. We will only share this type of information with authorized recipients and in accordance with applicable regulations.

Disclosure of Your Information

We may disclose your Personal Information to third parties under certain circumstances, such as:

  • To service providers who help us operate our business, such as manufacturers, shippers, and IT service providers. These providers are bound by contractual obligations to keep your information confidential.

  • To comply with legal obligations, such as responding to court orders or subpoenas.

  • To protect the security or rights of the Company, our employees, or others, such as in cases of fraud or potential security breaches. We will only disclose information in these cases if we believe it is necessary and appropriate.

Security

We take reasonable steps to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. This includes implementing industry-standard security measures and maintaining strict physical security controls at our facilities. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

International Data Transfers

Due to the nature of our business and the clientele we serve, some of the data we collect may be transferred to or processed in countries outside of your own. These countries may have different data protection laws than your own. We will take all reasonable steps to ensure that your data is treated securely and in accordance with applicable laws.

Your Rights

You have certain rights regarding your Personal Information, subject to applicable laws. You may request to:

  • Access your Personal Information

  • Rectify your Personal Information

  • Delete your Personal Information (subject to certain limitations, such as contractual obligations)

Data Retention

We will retain your Personal Information for a minimum of three (3) years after the completion of our contractual obligations with you, or after your last interaction with our website, whichever is later. In some cases, we may be required to retain certain information for longer periods of time to comply with legal or regulatory requirements, or for archival purposes.

Children's Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect Personal Information from children under 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at privacy@mgius.com